Shipping policy
Shipping Policy
Last Updated: June 2026
Processing Time
All orders are processed within 2–5 business days after payment confirmation. Custom-made and personalized orders may require 7–10 additional business days for production before shipment. You will receive an email notification with tracking details once your order has been dispatched.
Shipping Rates & Delivery Times
| Destination | Method | Estimated Delivery |
|---|---|---|
| United States | Standard Shipping | 5–10 business days |
| United States | Express Shipping | 2–4 business days |
| Canada & UK | Standard International | 10–16 business days |
| Europe | Standard International | 10–18 business days |
| Australia & NZ | Standard International | 12–20 business days |
| Rest of World | Standard International | 14–25 business days |
Shipping costs are calculated at checkout based on your location and order weight.
Free Shipping
We offer free standard shipping on all orders over $300 USD to the United States. International orders over $500 USD qualify for discounted shipping rates applied automatically at checkout.
Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on our website or directly through the carrier's tracking portal. Please allow 24–48 hours for tracking information to update after dispatch.
International Shipping & Customs
We ship to over 50 countries worldwide. Please note that international orders may be subject to customs duties, import taxes or handling fees imposed by your country's customs authority. These charges are the responsibility of the customer and are not included in our shipping rates. We are not responsible for delays caused by customs clearance.
Incorrect Address
Please ensure your shipping address is correct at the time of checkout. Holy Clergy is not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error after placing your order, contact us immediately at support@holyclergy.com and we will do our best to update it before dispatch.
Lost or Damaged Packages
If your package arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date. We will work with the carrier to resolve the issue and arrange a replacement or refund where applicable.
Delays
While we do our best to meet estimated delivery times, delays may occasionally occur due to high order volumes, weather conditions, carrier disruptions or customs processing. Holy Clergy is not liable for delays outside our control.
For any shipping enquiries please contact us at support@holyclergy.com or visit our Contact page.
